What is ‘quality assurance’? Lemaitre says, “Quality assurance in higher education is a process of establishing stakeholder confidence that provision (input, processes, outcomes) fulfils expectations or measures up to threshold minimum requirements” (Lemaitre, 2018, p. 1). Generally, quality assurance in higher education is a process of ensuring that the teaching and learning process meets theContinue reading “Quality Assurance – is it just a game in the higher education sector?”
